superbajee Terms and Conditions
Please read these terms carefully before using our platform — they define the rights and responsibilities of both you and superbajee.
1 General Provisions
These terms and conditions ("Terms") form a legally binding agreement between the superbajee platform and its users. By accessing or using our platform through the superbajee website, mobile version, or any other digital channel, you are considered to have fully read, understood, and accepted these Terms.
If you disagree with any part of these Terms, please refrain from using the superbajee platform. These Terms are written in Bengali and apply to users in Bangladesh.
superbajee is an online casino and betting platform operated for Bangladeshi players. We are committed to providing a safe, fair, and entertaining environment.
1.1 Applicability of Terms
These Terms apply to all games, betting activities, bonus offers, payment transactions, and customer service matters conducted on superbajee. Additional terms may apply to game-specific rules or special promotions, and these will be clearly stated on the relevant page.
2 Account Registration and Management
Creating a valid account is mandatory to play games or place bets on superbajee. You are required to provide accurate and up-to-date information during registration.
2.1 Registration Requirements
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- The name, address, date of birth, and phone number provided at registration must be completely truthful.
- If any account details change, the user must notify the superbajee support team immediately.
- Keeping the account password confidential is the user's own responsibility.
- Sharing or transferring an account to another person is prohibited.
2.2 Identity Verification (KYC)
superbajee may request documents for identity verification at any time. A National ID (NID), passport, or driving licence is acceptable. Withdrawals may be delayed until verification is complete.
3 Eligibility and Age Restrictions
The minimum age requirement for using the superbajee platform is strictly enforced.
3.1 Age Limit
This platform is for users aged 21 and above only. No person under the age of 21 may register on this site, operate an account, or participate in any form of betting or gaming activity.
By registering, you declare that you are 21 years of age or older. If superbajee finds evidence that a user is below this age limit, that account will be cancelled immediately.
3.2 Geographic Restrictions
superbajee primarily provides services to users in Bangladesh. Users from certain countries or regions may not be able to use the platform for legal reasons. It is entirely the user's responsibility to comply with applicable local laws.
4 Deposit and Withdrawal Policy
superbajee provides secure and fast financial transactions. Learn more about our payment methods below.
4.1 Deposit Terms
- Minimum deposit amount: ৳300 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited amounts are credited to the account immediately.
- Deposits must only be made from an account that belongs to you.
- Deposits from third-party accounts are not accepted.
4.2 Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawal processing time: 30 minutes to 3 hours.
- Withdrawal requests will only be accepted from verified accounts.
- The withdrawal method should preferably match the deposit method.
- Withdrawals may be held if bonus wagering requirements have not been met.
5 Bonus and Promotion Terms
superbajee offers a variety of bonuses and promotions. The following terms apply to the use of these bonuses.
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,500 bonus for a total balance of ৳2,500; or depositing ৳8,000 gives the maximum ৳5,000 bonus for a total balance of ৳13,000.
5.2 Wagering Rules
- A 25x wagering requirement must be met before bonus funds can be withdrawn.
- All bets placed on eligible games count towards the wagering calculation.
- Wagering must be completed within the set period from the date the bonus is received — the specific duration will be stated on the bonus offer page.
- No other bonus may be activated while one bonus is already active.
- If evidence of bonus abuse is found, the bonus and any associated winnings will be cancelled.
5.3 VIP Program
The superbajee VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier:
- Bronze — up to 0.2% weekly cashback.
- Silver — up to 0.4% weekly cashback.
- Gold — up to 0.6% weekly cashback.
- Platinum — up to 0.8% weekly cashback.
Users can advance to higher tiers based on playing consistency and account activity.
6 Gameplay Rules
A fair play policy is strictly followed across all games on superbajee. The rules below apply to all games.
6.1 Fair Play Policy
- All game outcomes are determined by a certified Random Number Generator (RNG).
- Any form of cheating, hacking, or use of automated software is strictly prohibited.
- Using multiple accounts to abuse bonuses or engage in collusion is completely prohibited.
- superbajee is not responsible for any payouts resulting from technical errors.
6.2 Bet Cancellation or Void
A bet may be cancelled or declared void in the following circumstances:
- In the event of a technical error or server outage.
- If an event is cancelled in accordance with the game provider's rules.
- If evidence of fraud or misconduct is found.
7 Security and Privacy
superbajee gives the highest priority to protecting your personal information and financial data.
7.1 Data Protection
- All connections are secured with SSL encryption.
- Payment information is stored with high-level encryption.
- Your data is not sold or shared with third parties.
- Details on the processing of personal information can be found in our Privacy Policy.
7.2 Account Security
Use a strong password to keep your account secure and do not share your login details with anyone. If you suspect unauthorised access to your account, notify our support team immediately.
8 Responsible Gaming
superbajee places the highest importance on responsible gaming. We believe gaming should be done for entertainment purposes — not as a means of income.
8.1 Setting Limits
Users can set spending limits on their account. They can also self-exclude. For more information on responsible gaming, visit our Responsible Gaming page.
8.2 Age Verification
superbajee is committed to preventing access by minors. This platform is operated for users aged 21 and above only. Accounts will be cancelled if age verification fails.
9 Account Suspension and Cancellation
superbajee reserves the right to temporarily suspend or permanently cancel any account in the following circumstances:
- Violation of any clause of these Terms.
- Providing false information or forged documents.
- Operating multiple accounts.
- Evidence of bonus abuse or system exploitation.
- Suspicion of money laundering or illegal financial activity.
- Being proven to be a minor.
- By court order or at the request of a law enforcement agency.
9.1 Closure at User's Request
If a user wishes to close their account, they may inform our support team by email. Any valid balance may be withdrawn before closure.
10 Limitation of Liability
superbajee bears no responsibility in the following cases:
- If a game is interrupted due to an internet connection failure.
- Due to issues related to the user's device or software.
- Due to technical errors on the part of a third-party game provider.
- Where the user's own negligence leads to unauthorised third-party access to the account.
- For any loss arising from use of the platform in violation of applicable law.
superbajee always strives to operate a safe and reliable platform, however in the event of a temporary service interruption for unavoidable reasons, reasonable effort will be made to provide advance notice.
11 Policy on Changes to Terms
superbajee reserves the right to change, amend, or update these Terms at any time. When changes are made:
- The "Last Updated" date at the top of this page will change.
- Registered users will be notified by email of significant changes.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- If you do not agree to the new terms, please request account closure.
12 Contact and Complaint Resolution
If you have any questions or complaints about these Terms, please contact us. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
12.1 Contact Methods
- Live Chat: 24/7 support available in Bengali.
- Email: [email protected]
12.2 Complaint Process
After a complaint is submitted, we will try to respond as quickly as possible. Complex matters may take some time for thorough review.
Declaration of Acceptance of Terms
By completing registration on superbajee, you confirm that:
- You have read and understood these complete terms and conditions.
- You are 21 years of age or older.
- You are voluntarily and knowingly accepting these terms.
- All information you have provided is true and accurate.
- You commit to playing responsibly.
For more details, visit our Privacy Policy and Responsible Gaming pages. Our FAQ section may also be helpful for any questions.